Sports / Casino
ccb99 collects only what it needs to run your account and process payments through Nagad and Rocket. This policy explains what we collect, how we use it, and the choices available to you — eligibility depends on your local law and the eligible regions we serve.
When you create an account on ccb99, we collect the details you enter during registration — your name, contact information and login credentials. When you make a deposit or withdrawal through Nagad or Rocket, we record the transaction reference, amount and timestamp so your wallet history stays accurate and disputes can be resolved. We also collect device and browser signals — your IP address, session duration and page interactions — to keep your account secure and to detect unusual access patterns. We do not sell your personal data to third parties. We share data only where required to process a payment through a configured local payment rail, to comply with a legal obligation, or to investigate a reported account security concern. Retention periods depend on applicable law in the eligible regions we serve; we keep transaction records as long as is reasonably necessary to support account queries and satisfy regulatory requirements. You can request a copy of your account data or ask us to correct inaccurate details by contacting our support team through the published route in your account dashboard.
Every Nagad deposit and withdrawal logged against your account is retained as a verifiable payment record.
Rocket transfer references and timestamps are stored to support wallet reconciliation and any account query you raise.
Browser type, session data and IP address are collected to protect your login and flag access from unrecognised devices.
We do not pass your personal information to third-party advertisers or data brokers under any circumstance.
This policy applies to all activity carried out through ccb99 and the mobile browser experience we serve to Bangladesh. It covers account registration, login activity, payment processing and in-session behaviour on our platform. Some areas sit outside the scope of this policy — understand what falls in and what falls out before you proceed.
All login events, password changes and session activity on your ccb99 account fall within this policy. We log these events to support security monitoring and to help you recover access if needed.
Payment data processed through Nagad and Rocket — including transfer references and wallet identifiers — is covered here. We use this data to maintain accurate account records, not for marketing.
Your browsing behaviour within ccb99 — which sections you visit and how long you spend there — is collected in aggregate to improve navigation. Individual browsing history is not shared externally.
External sites, payment apps and any link you follow away from ccb99 operate under their own privacy terms. We are not responsible for how Nagad, Rocket or any third-party service handles your data once you leave our platform.
ccb99 gives you clear routes to act on your privacy. You can review the personal details held on your account by opening the account settings page — the information shown there reflects what we currently hold. If any detail is wrong, use the edit function on the same page to submit a correction; our team reviews changes that affect identity or payment details before confirming them. Transaction records linked to Nagad or Rocket payments are visible in your wallet history tab and can be downloaded as a reference. If you want to understand how a specific piece of your data is used, or if you believe data is being processed incorrectly, you can raise a query through the support route published in your account dashboard. We aim to acknowledge data queries promptly; response time depends on the volume of requests and the nature of your question. Whether a formal data-subject request applies to your account depends on your local law and the eligible regions we serve.
Open the account settings page to see the personal details currently held against your profile. Payment records linked to Nagad and Rocket appear in the wallet history tab.
Use the edit function in account settings to submit a correction. Changes that touch identity or payment fields go through a brief internal review before they are confirmed.
If you believe any data is held or used incorrectly, contact us through the support route in your dashboard. Include your account identifier so we can locate the relevant records quickly.
For questions that go beyond account settings — such as asking what data we hold in full — the live chat route in your dashboard is the fastest path to a response from our team.
If you have a question about this policy or want to act on one of the choices described above, use the routes below. All routes are published inside your signed-in account area; we do not list contact details that are not visible there.
Open the chat widget in your signed-in account dashboard to reach our support team. This is the most direct route for urgent account or data queries.
Send a written request to the support email address shown in your account profile page. Include your account ID and a clear description of your question so we can respond accurately.
The help section inside your account covers common privacy questions and links to the relevant policy clauses. Check there first — many queries about data records and cookies are answered without needing to contact us.
We apply access controls and session monitoring to reduce the risk of unauthorised access to your account. Cookies are used to keep your session active and to remember your login state across pages — you can manage cookie preferences through your browser settings at any time. We do not use tracking cookies to build advertising profiles. Account retention follows the applicable rules of the eligible regions we serve; if you close your account, transaction records are kept for the period required by those rules before deletion is applied.
Login sessions are monitored for unusual access patterns. If we detect a sign-in from an unrecognised device or location, your account may be flagged for a verification step before access continues.
We use functional cookies to keep your session running and to remember login state. Manage or remove cookies through your browser settings; this does not delete your account or payment history.
Payment records — including Nagad and Rocket transaction references — are kept for as long as required under applicable rules in your eligible region. We do not retain data beyond that period without a stated reason.
When this policy changes in a material way, we publish a notice on the policy page and update the revision date shown at the top of this document. Continued use of your account after a change indicates acceptance.
These are the questions we receive most often about how ccb99 handles personal data, payment records and account security. If your question is not answered here, use the live chat route in your signed-in dashboard.
We collect your name, contact details and login credentials during registration. Once you make a deposit through Nagad or Rocket, payment references and timestamps are also recorded against your account. We collect only what is needed to run your account and process transactions.
Open the account settings page to view your current profile details. Your Nagad and Rocket transaction history is available in the wallet tab. For a fuller picture of stored data, submit a written request through the support email shown in your account profile.
We share data only where necessary to process a payment through Nagad or Rocket, to meet a legal obligation, or to investigate a security concern. We do not sell personal data or share it with advertisers. Third-party payment apps operate under their own terms once a transfer leaves our platform.
Use the edit function in your account settings page to submit a correction. Changes to identity or payment-linked fields go through a brief review before being confirmed. If the edit function does not cover what you need, raise it through live chat or the support email in your dashboard.
Transaction records for Nagad and Rocket payments are kept for as long as required under the rules applicable to your eligible region. After that period, records are deleted or anonymised. Whether a specific retention period applies to you depends on local law and the eligible regions we serve.
Cookies on ccb99 are used to keep your session active and to remember your login state. You can manage or block cookies through your browser's privacy settings at any time. Blocking functional cookies may affect how your session works, but it does not delete your account or transaction history.